If Health Connect is not syncing with instingo, you can fix the connection by resetting and reinstalling the apps. Follow these steps to restore synchronization.

Step 1: Reset existing connections

1. Revoke instingo permissions in Health Connect:

   Open the Health Connect app, go to "App Permissions," select instingo, and remove all permissions by toggling off "Allow All" or using the "Remove access for all apps" option.

2. Uninstall Health Connect:

   Go to your device’s settings, navigate to "Apps" > "Health Connect," and select "Uninstall."

3. Log out of the instingo app:

   Open the instingo app, go to account settings, and log out.

4. Uninstall the instingo app:

   Go to your device’s settings, navigate to "Apps" > "instingo," and select "Uninstall."

Step 2: Reinstall and set up Health Connect and instingo

1. Install Health Connect:

   Download and install Health Connect from the Google Play Store or Apple App Store.

2. Connect a fitness app to Health Connect:

   Open Health Connect, go to "App Permissions," and select a fitness app that tracks steps (e.g., Fitbit, Polar, or Google Fit). Grant read and write permissions for the desired data types (e.g., steps, heart rate).

3. Install and set up the instingo app:

   Download and install the instingo app from the Google Play Store or Apple App Store. Log in to the instingo app, navigate to the Tracker view, and select Health Connect as the data source. Health Connect will automatically prompt you to grant the necessary read and write permissions for the data types to be synced.

Still having issues?

If you’ve carefully followed all the steps above and still encounter syncing issues, our support team is ready to assist you.

Stay active and healthy! ❤️